null Customer Support (French Speaker)

Contacte um consultor

Contacte Maria Carvalho, o consultor especializado responsável pela gestão deste candidato, que se encontra localizado em Grande Lisboa

T:912560790

Avenida da República, 90, 1º, Andar, Fracção 4

Customer Support (French Speaker)

Grande Lisboa

  • Tipo de funçãoPermanent
  • Salário€ 16 100 Gross / Year + Benefits
  • Referência5647702

FACTS

  • Background in Economics, complemented by professional development in Human Resources, Communication, and Team Leadership;
  • Over five years of experience in Customer Service, specializing in dispute resolution, billing support, and client assistance across international markets;
  • Skilled in CRM tools (Salesforce and MS Office);
  • Languages: Arabic (Native), French (Fluent), English (Fluent).


BENEFITS

  • Strong expertise in customer support and problem-solving, ensuring high levels of client satisfaction;
  • Multilingual communication skills, ideal for roles requiring interaction with diverse markets;
  • Adaptable and resilient, with experience in sales, telemarketing, and customer service for global branda;
  • Ability to manage complex cases and maintain compliance with company policies.


ACHIEVEMENTS

  • Successfully handled billing inquiries and dispute resolution for international clients, ensuring timely and accurate solutions;
  • Mediated between stakeholders in challenging scenarios, maintaining professionalism and customer trust;
  • Demonstrated consistent performance in meeting KPIs and delivering quality service in high-pressure environments.

Solicitar Informações