null Customer Sucess Team Lead

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Contacte Maria Carvalho, o consultor especializado responsável pela gestão deste candidato, que se encontra localizado em Grande Lisboa

T:912560790

Avenida da República, 90, 1º, Andar, Fracção 4

Customer Sucess Team Lead

Grande Lisboa

  • Tipo de funçãoPermanent
  • Salário€ 28 000 Gross / Year + Benefits
  • Referência5665051

FACTS

  • Bachelor’s Degree in Law;
  • Experience in Customer Support, Customer Success and Operations;
  • International exposure;
  • Languages: Portuguese (native), English & Spanish (fluent), French (intermediate);
  • Softwares: Advanced Excel, MS Office, Salesforce;
  • Immediate availability.

 

BENEFITS

  • Strong operational profile with structured, analytical mindset;
  • High autonomy and adaptability in low‑structure environments;
  • Cross‑functional exposure: customer, financial and logistics operations;
  • Customer‑centric with strong process‑improvement focus;
  • Comfortable in international, multicultural teams.

 

ACHIEVEMENTS

  • Built operational and support processes from scratch;
  • Created onboarding and internal documentation to improve scalability;
  • Trained and supported new team members;
  • Managed collections, institutional payments and logistics coordination;
  • Acted as key link between customers, operations and finance.

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