Customer Success Specialist - English (m/f/d)

Customer Support | Multinational Company

Your new company
Integrate a Multinational Company that is the leader in enterprise software for people-centric service firms, designed to transform the way people work.
Their goal is to help customers in delivering an exceptional People Experience to their customers – from boosting success for students and professionals, to empowering the public servants and non-profit teams doing good in the world.

Your new role
The person responsible for this role is in charge of:
• Align internally to ensure accuracy of and timely registration of cancellation requests;
• Work autonomously to validate and process cancellation requests and fulfilment activities;
• Attend daily meetings on progress and status of assigned cancellations;
• Support generation of churn insights;

What you´ll need to succeed
• Be fluent in English and Portuguese, both spoken and written.
• Attention to detail and feel passionate about customer service, proving that you can work and make decisions with minimal supervision.
• A previous experience in customer service is a plus.
• It is required a lot of cross functional collaboration and partnership.

What you´ll get in return
The opportunity of integrate a Multinational Company for 3 months, with competitive salary and with a team passionate about customer service.

License 354

What you need to do now
If you are interested in this role, click “apply now” to forward an up-to-day copy of your CV.
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Tipo de oportunidade
Tecnologia e Internet
Área de especialidade
Base Salary + Meal Allowance

Falar com um Consultor

Fale com Marta Torrao, o consultor especializado responsável por esta oferta de emprego, localizado em Lisboa
Avenida da República, 90, 1º, Andar, Fracção 4

Telefone: 217826578