Customer Success Specialist (m/f/d)

Customer Support | Multinational Company | English Fluent

Your new company
Integrate a Multinational Company that is the leader in enterprise software for people-centric service firms, designed to transform the way people work.
Their goal is to help customers in delivering an exceptional People Experience to their customers – from boosting success for students and professionals, to empowering the public servants and non-profit teams doing good in the world.

Your new role
The person responsible for this role is in charge of:
  • Align internally to ensure accuracy of and timely registration of cancellation requests;
  • Work autonomously to validate and process cancellation requests and fulfilment activities;
  • Attend daily meetings on progress and status of assigned cancellations;
  • Support generation of churn insights.

What you´ll need to succeed
  • Be fluent in English and Portuguese, both spoken and written.
  • Attention to detail and feel passionate about customer service, proving that you can work and make decisions with minimal supervision.
  • A previous experience in customer service is a plus.
  • It is required a lot of cross functional collaboration and partnership.

What you`ll get in return
The opportunity of integrate a Multinational Company for 3 months, with competitive salary and with a team passionate about customer service.

License 354

Next Step
If you are interested in this role, click “apply now” to forward an up-to-day copy of your CV.
If this job isn´t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1028140
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Tipo de oportunidade
Indústria e Produção
Área de especialidade
Suporte Administrativo e Secretariado
Base salary + Meal allowance

Falar com um Consultor

Fale com Marta Torrao, o consultor especializado responsável por esta oferta de emprego, localizado em Lisboa
Avenida da República, 90, 1º, Andar, Fracção 4

Telefone: 217826578

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