Your new company
Integrate a Multinational Company that is the leader in enterprise software for people-centric service firms, designed to transform the way people work.
Their goal is to help customers in delivering an exceptional People Experience to their customers – from boosting success for students and professionals, to empowering the public servants and non-profit teams doing good in the world.
Your new role
The person responsible for this role is in charge of:
What you´ll need to succeed
- Align internally to ensure accuracy of and timely registration of cancellation requests;
- Work autonomously to validate and process cancellation requests and fulfilment activities;
- Attend daily meetings on progress and status of assigned cancellations;
- Support generation of churn insights.
What you`ll get in return
- Be fluent in English and Portuguese, both spoken and written.
- Attention to detail and feel passionate about customer service, proving that you can work and make decisions with minimal supervision.
- A previous experience in customer service is a plus.
- It is required a lot of cross functional collaboration and partnership.
The opportunity of integrate a Multinational Company for 3 months, with competitive salary and with a team passionate about customer service.
If you are interested in this role, click “apply now” to forward an up-to-day copy of your CV.
If this job isn´t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1028140