Customer Advisor - Norwegian or Danish Fluent (m/f/d)
Customer Advisor | Norwegian or Danish Speakers | Multinational Company
Your new Company
Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role You will provide:
Support by email, phone (some inbound and outbound calls), bearing in mind that your daily workflow can consist in record deviating activities;
Deal with discovering trends and flagging emerging issues;
Liaising and providing key support for one area: Order Management, Fraud prevention or Payments on daily operational issues and resolution of customer queries.
What you´ll need to succeed
Be fluent in Norwegian or Danish and fluent in English, both spoken and written;
Excellent communication skills and high focus on customer satisfaction;
Attention to detail, prove you can work and make decisions with minimal supervision, problem solving skills;
As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.
What you´ll get in return
Competitive salary with monthly performance bonus;
Stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details);
Partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years;
An international environment employing people from different nationalities and cultures.
If you are interested in this job, please apply to send us your update CV! #1027429
Tijdelijk (optie vast)
Suporte Administrativo e Secretariado
Base salary + language bonus + meal allowance+ performance bonus
Neem contact op
Contacteer Marta Torrao, de consultant die deze vacature beheert, in Lisboa