Collection Agent (German Speaker)

Opportunity to join a global leader in the mobility sector!
Your New Company

A leading provider of transportation and logistics services, delivering innovative supply chain solutions that connect people, products, and businesses worldwide. The organization operates with a strong belief that logistics is a people-driven industry, fostering an environment built on trust, collaboration, and empowerment.

Your New Function
  • Client portfolio management in a multinational environment;
  • Ensure payment deadlines are met;
  • Receiving customer complaints and forwarding them to the respective subsidiaries;
  • Obtaining missing accounting information from clients - telephone and email;
  • Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
  • Properly record all complaints received either by phone or email;
  • Follow-up on customer accounts;
  • Identify solutions to the problems presented;
  • Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

What You Need To Be Successful
  • Fluency on Excel (advanced excel) and SAP;
  • Language: German mandatory (Minimum: B2/C1), English B2;
  • Experience in cash-collection or in similar position, at least 3 years (experience within a shared service environment would be a plus);
  • Good knowledge in finance;
  • Attention to detail and accuracy;
  • Good verbal and written communication skills;
  • Customer orientation.

What The Company Can Offer You
  • Base salary and meal allowance;
  • Fixed-term contract with a full benefits package;
  • Annual performance bonus based on objectives;
  • Hybrid work model.

Next Step

If you are interested in this opportunity, please send us your updated CV.

If you are looking for a different type of professional challenge, contact us to discuss other career opportunities, always in complete confidentiality.





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Resumo

Tipo de oportunidade
Permanente
Setor
Supply Chain e Logística
Localização
Grande Lisboa
Área de especialidade
Contabilidade e Finanças
Salário
According to Experience
Referência
1039155

Falar com um Consultor

Fale com Maria Carvalho, o consultor especializado responsável por esta oferta de emprego, localizado em Lisboa
Avenida da República, 90, 1º, Andar, Fracção 4

Telefone: 912560790

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