Consultor Atlassian

atlassian
Key Responsibilities:
  • Platform Administration: Perform daily administration of Jira Cloud and Confluence, including user management, permission schemes, project configurations, and space management.
  • Operational Support: Provide 2nd-level support for Jira and Confluence issues, troubleshoot problems, and coordinate with vendors or 3rd-level support when needed.
  • Configuration Management: Implement and maintain workflows, custom fields, screens, automation rules, and dashboards based on user requirements.
  • Plugin & App Management: Manage and evaluate Atlassian *Marketplace* apps, ensuring compatibility and performance within the environment.
  • Change & Release Management: Support change management processes, including testing and deploying *updates* or new configurations in a controlled manner.
  • Monitoring & Reporting: Monitor system performance and usage, generate reports, and provide insights to improve platform efficiency.
  • Documentation & Training: Maintain up-to-date documentation and provide user training or guidance on best practices and platform usage.
  • Security & Compliance: Ensure compliance with internal policies and security *standards*, including regular audits of permissions and access controls.
  • Collaboration: Work with cross-functional teams to gather requirements and implement solutions that enhance collaboration and productivity.

What We Expect from You:
  • Hands-on experience administering Jira Cloud and Confluence in a corporate environment.
  • Strong understanding of Atlassian administration, including workflows, permissions, and automation.
  • Familiarity with user support processes and ITSM practices.
  • Ability to manage multiple tasks and prioritize operational needs effectively.
  • Excellent communication skills and a service-oriented mindset.

Preferred Certifications:
  • Atlassian Certified Professional (ACP-120)
    – Jira Administration for Cloud
  • ACP-100
    – Jira Administration for Data Center and Server
  • ACP-620
    – Managing Jira Projects for Cloud
  • ACP-420
    – Confluence Space Administration
  • ITIL Foundation Certification


#LI-DNI
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Resumo

Tipo de oportunidade
Temporário
Setor
Consultoria de Negócios ou de Gestão
Localização
PORTUGAL
Área de especialidade
Consultoria
Salário
rbm
Referência
1037821
Data de fecho
16 Dec 2025

Falar com um Consultor

Fale com Ana Nogueira, o consultor especializado responsável por esta oferta de emprego, localizado em Porto
Edifício Tower Plaza,, Rotunda Eng. Edgar Cardoso, nº 23,7º C

Telefone: 910054330

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