Customer Service & Data Management – Swedish & Danish (M/F/D) Lisbon

Medical company opening a Shared Services in Lisbon.


The company you're going to work at:

Medical company opening a Shared Services in Lisbon.

Your new role:

As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customers service assistant in this Shared Service Centre. You´ll ensure the accurate and efficient handling of all incoming orders.

Main tasks:

  • Manage orders from Nordic customers, focusing on Swedish clients;
  • Respond to routine inquiries related to orders, invoices, deliveries, and pricing;
  • Set up customer accounts and assist in preparing for automation;
  • Participate in cross-selling and refer customers to appropriate products or services;
  • Ensure all internal systems and process and compliant on an annual basis.

What you need to be successful:

  • Minimum 2 year of experience in customer service / similar role;
  • Strong customer service orientation;
  • Effective verbal and written communication skills in Swedish (native preferred);
  • Good oral and written comprehension of Danish;
  • English Fluent;
  • Experience working with ERP systems: Oracle, Agile and Salesforce preferred;
  • Excel Skills;
  • Previous Shared Services professional environment is a nice to have.

What the company can offer you:

  • Hybrid working model;
  • Annual Bonus;
  • Meal Allowance;
  • Health Insurance;
  • The amazing opportunity to be part of the first team in Portugal.

Next step:

In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.


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Resumo

Tipo de oportunidade
Permanente
Setor
Farmacêutica
Localização
Lisboa
Área de especialidade
Procurement
Salário
Pacote Salarial Atrativo
Referência
1035962

Falar com um Consultor

Fale com Claudia Bastos, o consultor especializado responsável por esta oferta de emprego, localizado em Lisboa
Avenida da República, 90, 1º, Andar, Fracção 4

Telefone: 910064551