Claims English and French Speaker (m/f/d)

Opportunity to work in a multinational company
Your New Company

A leading provider of transportation and logistics services, delivering innovative supply chain solutions that connect people, products, and businesses worldwide. The organization operates with a strong belief that logistics is a people-driven industry, fostering an environment built on trust, collaboration, and empowerment.

Your New Function

  • Handle incoming calls and emails with professionalism and efficiency;
  • Receive, analyze, and process claims from customers and suppliers;
  • Identify responsibilities and initiate requests for expertise when necessary;
  • Monitor and manage claims daily, coordinating with declarants and car manufacturers;
  • Oversee the transport of damaged vehicles to new clients if required;
  • Analyze, control, and validate disputed purchase invoices;
  • Initiate and follow through on litigation procedures until resolution;
  • Report significant events or malfunctions to management;
  • Prepare activity reports summarizing key elements;
  • Develop and implement continuous improvement processes;
  • Record operations and update data in tracking files;
  • Ensure administrative follow-up until invoice payment by the responsible carrier;
  • Participate in monitoring key performance indicators (KPIs) and statistics.

What You Need To Be Successful

  • Fluency on Excel (advanced excel) and SAP;
  • Language: French mandatory (Minimum: B2/C1), English B2;
  • Experience in cash-collection or in similar position, at least 3 years (experience within a shared service environment would be a plus);
  • Good knowledge in finance;
  • Attention to detail and accuracy;
  • Good verbal and written communication skills;
  • Customer orientation.

What The Company Can Offer You

  • Base salary and meal allowance;
  • Fixed-term contract with a full benefits package;
  • Annual performance bonus based on objectives;
  • Hybrid work model.

Next Step

If you are interested in this opportunity or know someone who might be, please send me your updated CV for maria.carvalho1@hays.pt or
apply here.


If you are looking for a different type of professional challenge, contact us to discuss other career opportunities, always in complete confidentiality.

#LI-DNI
Clique aqui para aceder à Política de Privacidade da Hays, que fornece informação detalhada sobre a forma como utilizamos e protegemos os seus dados pessoais, bem como quais os seus direitos em relação a estes.

Resumo

Tipo de oportunidade
Permanente
Setor
Supply Chain e Logística
Localização
Grande Lisboa
Área de especialidade
Seguros
Salário
€ 22 400 + Benefits
Referência
1040592

Falar com um Consultor

Fale com Maria Carvalho, o consultor especializado responsável por esta oferta de emprego, localizado em Lisboa
Avenida da República, 90, 1º, Andar, Fracção 4

Telefone: 912560790

Oportunidades semelhantes Claims English and French Speaker (m/f/d)

  • O2C Collections - French Speaker (M/F/D)

    Join the transformation of global shared services from our new GBS hub in Portugal!
    Santa Maria da FeiraSalary + Benefits

  • Region Procurement Associate - German Speaker (m/f/d)

    An excellent opportunity for someone who thrives in cross-functional environments!
    LisboaSalary + Benefits

  • Collections - French Speaker (m/f/d)

    Opportunity to work in a multinational environment
    OeirasAccording To Experience

  • Collections German Speaker (m/f/d)

    Opportunity to work in a Shared Service Center!
    Grande Lisboa€ 23 800 Gross / Year + Benefits

  • Assistente administrativo - Saúde - Fluente em Inglês (m/f/d)

    Assistente Administrativo | Saúde | Inglês
    LisboaAtrativo